PRIVACY POLICY

OVERVIEW
Getmoretracks is strongly committed to respecting the privacy of all persons using our websites and applications/extensions ("the WebSites/Apps") and the protection of any personally identifiable information which we may collect on our Websites/Apps and/ or use as part of our data collection process and/ or which you may choose to share with us on the website, via email or in any other way. Such personal information will be collected and/ or used in accordance with the terms and conditions of this Privacy Policy, which is part of and incorporated into the Terms of Use of the Web Site.

MARKETING EMAILS
Any email address used is captured to display under the Profile Section. We also use it to send through our optional promotional campaigns and/or assist the customer in case of any queries they might have with the websites/apps.

Also, by providing your data, you give permission for their use in the email newsletters.


YOUR EXPRESS CONSENT TO COLLECTION AND USE OF INFORMATION
Getmoretracks reserves the right to collect such personally identifiable information as name, e-mail address, username in social networks, etc., as well as demographic, transactional and profile data such as IP address, internet domain or browser, referrer or user agent information or other relevant information that we use as part of our data collection process on the Web Sites/Apps or via the Other Channels, such as the use of cookies or certain other information you may provide to us, etc. ("Personal Information") as set forth in this Privacy Policy. We hold all such Personal Information on secure servers and treat it as fully confidential.

By choosing to access our websites/apps and/or communicating with us through the other channels, you are indicating your express consent and agreement to the collection, transfer, processing, use, and storage in accordance with this privacy policy of any personal information which may be obtained from you as a result. If you do not agree with any of the terms and conditions set forth in the Privacy Policy, or have any questions, please contact us directly at support@getmoretracks.com, and we will be pleased to assist you with your concerns. By accessing or using the Web Sites/Apps and/or communicating with us through the Other Channels, you grant Getmoretracks a non-exclusive, worldwide, royalty-free perpetual license to use your Personal Information for the purposes set forth herein.

We will not sell your Personal Information to third parties. We may, however, share selected customer information with the following third parties:
our group companies;
companies such as payment service providers for the purposes of processing your payment;
third party databases to which Getmoretracks and/or one of our brands subscribes;
government bodies or other authorities if necessary to comply with regulations or law or assist with law enforcement, or protect our rights;
agencies who help us collate statistics about site traffic, sales, demographics, and other commercial information to enable us to tailor the services we provide to you and other customers.

We will retain your Personal Information for as long as it is legally required, and to support the business purposes for which it was obtained - we will then dispose of it promptly and securely.

Depending on your country of residence, we may transfer your Personal Information both inside and outside the European Economic Area. When we transfer your Personal Information, we ensure a similar degree of protection is afforded to it by ensuring we only transfer it to countries that are deemed to provide an adequate level of protection for personal data and under contractual terms that provide appropriate data protection.

You have the following rights which you may exercise in relation to the Personal Information we process about you:
to access a copy of your Personal Information;
to require us to correct inaccurate Personal Information;
to restrict our use of your Personal Information;
to object to our use of your Personal Information;
Where you wish to exercise any of these rights, you must first verify your identity to our satisfaction.


COOKIES
As part of our normal data collection process on our WebSites, the WebSite may deposit "cookies" in your device to identify you and/ or as a means of tracking the validity of sessions and enhancing your browsing experience. Cookies are small pieces of data that a website automatically sends to your computer, tablet, or mobile phone while you are viewing the website.

We use two types of cookies on our website:
“Session” cookies, which are used to allow you to:
carry information from one page of our website to another without having to re-enter information; and
access stored information when you are logged in to your online account.
“Persistent” cookies, allow us to offer you tailored content on our website by helping us to remember:
any personal information that you have provided on previous visits to our website;
the number of visits that you have made to our website; 
and your preferences
Third parties are not able to identify customers using cookies.

We also reserve the right to use an outside advertising company to display ads on our WebSites. These ads may also contain cookies. While we may use cookies in other parts of our Websites, cookies received with banner ads or from other third-party sources may be collected by any such third-party companies, and we do not have direct access to or control over such processes. No cookies used by Getmoretracks are stored permanently on your device. All cookies are automatically removed from your device either when you close your browser or your session times out.

By using our Websites, you agree to the placing of cookies on your device. However, if you do not want to receive a cookie from our Website, you may set your browser to refuse cookies or to notify you when you receive a cookie (to find out how to do this, please consult your browser’s help section). 

PROTECTION OF PERSONAL INFORMATION AGAINST THIRD-PARTY ACCESS OR USE

We store all Personal Information on a secure server and we seek to use procedures designed to protect Personal Information from accidental or unauthorized access, destruction, use, modification, or disclosure. We will seek to ensure that your Personal Information is kept confidential and secure in accordance with this Privacy Policy and that the appropriate technical and organizational measures to prevent unlawful or accidental destruction, accidental loss, unauthorized disclosure or access, or other unlawful forms of processing are implemented. Although we will strive to take commercially reasonable security precautions regarding all Personal Information, visitors or users to the Web Sites/Apps acknowledge and agree that Getmoretracks does not control the transfer of information or data via the Web Sites/Apps or over any other electronic facilities or media.

Changes to Privacy Policy

Since we are constantly making changes and upgrades to our systems and services in order to better serve you, we anticipate updating this Privacy Policy from time to time. Therefore, we reserve the right to revise or alter the content of this Privacy Policy in any manner and at any time, without notice. Your subsequent and/ or continued use of the Web Sites/Apps and the other Channels following a posting of changes to the Privacy Policy will constitute your acceptance of such changes.

THIRD-PARTY WEBSITES
You may be able to access certain third-party websites through links on our Web Sites/Apps. We are not, however, responsible for any other websites, their respective privacy policies, or other content nor how they treat information about their visitors or users. We strongly advise you to check their privacy policies to find out how they treat your Personal Information.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

No Warranty
YOU UNDERSTAND THAT GETMORETRACKS DOES NOT PROVIDE ANY WARRANTY, GUARANTEE, OR REPRESENTATION OF ANY KIND CONCERNING OUR ABILITY TO CONTROL, COLLECT, CORRECT, ACCESS, PROCESS, USE, STORE, PROTECT OR TRANSFER ANY PERSONAL INFORMATION OR CONCERNING THE EXISTENCE OR EFFECTIVENESS OF ANY SECURITY MEASURES UNDERTAKEN BY US. YOU AGREE THAT GETMORETRACKS WILL NOT BE LIABLE FOR ANY CLAIMS, LOSSES, OR DAMAGES OF ANY KIND WHATSOEVER WHICH MAY RESULT FROM THE ACCESS, DISCLOSURE, USE, OR MODIFICATION BY ANY PARTY NOT AUTHORISED OR AUTHORISED BY US, OR THE INTRODUCTION OF VIRUSES, WORMS, OR OTHER HARMFUL ELEMENTS INTO THE SYSTEM AND THEIR POSSIBLE EFFECTS ON YOUR PERSONAL INFORMATION.

LIMITATION OF LIABILITY
In no event will getmoretracks, its affiliates, partners, and their respective employees, officers, directors, or insurers be liable to you or to any other person for any costs, damages (including any special, incidental, exemplary, indirect, or consequential damages), or liability of any nature, arising or resulting from the collection, use, transfer, processing or storage of personal information obtained by us and resulting from your access to and use of the web sites/apps or collected via the other channels.

GOVERNING LAW; JURISDICTION
This Privacy Policy will be governed by the laws of the relevant country in which your Personal Information is first registered with Getmoretracks. For the avoidance of doubt, the relevant Applicable Territory may only include those countries in which Getmoretracks operates the Websites/Apps as the case may be. The exclusive jurisdiction for any claim, action, or dispute with Getmoretracks under this Privacy Policy will be in the appropriate courts of the Applicable Territory.


REFUND POLICY
Getmoretracks provides a package tracking service for its customers. All subscription plans include 1-month access and differ only in the number of tracks. There shall be no refunds for tracking numbers left from the package when access expires.

Getmoretracks doesn’t keep your payment data and doesn’t automatically renew your subscription, so all payments are done manually by entering your card details.  

There are 2 ways for making payments in our service:
By choosing a plan and clicking “Credit or debit card”.
By topping up a balance that can be used to purchase a plan.

Before making a payment make sure that you logged in to the account for which you need to make a payment. If you mistakenly make a payment for another account, it can be refunded only in case no tracks have been used, in all other cases, there shall be no refunds.

Payment can be fully refunded 
if a package has been just purchased and no tracks have been used yet.
If it was made to top up the balance on getmoretracks.com and was not used to buy a package.
If after purchase you got to know that tracking service is not provided for the desired country and you haven’t used any tracking numbers from the package.

We reserve our right to refuse to make a refund if you already used tracks or after your access expired. 	However, we will consider every case and resolve any issue.

Please, note that the carrier is responsible for changes in delivery time and for delivery speed. We don’t have any influence on the delivery date. There can be much fewer tracking numbers during weekends or official holidays. It can’t be a reason for a refund.

A partial refund is applied for some specific cases and discussed individually.

To get a refund contact us by email at support@getmoretracks.com, give us the email address your account is registered for, and the reason why we should refund your payment.